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TEL: 0207 193 7932
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| Year One provides students with a comprehensive overview of food and beverage, rooms division operations, personal communication and professional development which prepares students for a variety of employment opportunities within the hospitality industry. Semester Two provides students with the opportunity to gain paid industry experience within Australia and/or overseas (7 month period). This experience allows students to establish valuable industry contacts for the duration of their academic studies and future career. | | |
Rooms Division Operations provides an understanding of operational practices and processes for the Rooms Division department within hotel organisations including reception, reservations, communications, housekeeping and concierge. Food and Beverage Operations provides students with an understanding of operational practices and processes within a range of food service organisations, including service skills and procedures, legal requirements, knowledge of control mechanisms and an awareness of food, wine, beer, and spirit products. Communication in Organisations acknowledges the importance of interpersonal and managerial communications within tourism and hospitality organisations by providing theories and concepts as well as practical outcomes for improved communication skills. Professional Development for the Workplace focuses on the skills necessary to secure and maintain employment within the hospitality industry. Included is goal setting, job search skills, résumé writing, interview skills, insights into organisational behaviour and practical approaches to dealing with common workplace issues. NB This is a pre-requisite to Internship Industry Experience. Internship Industry Experience provides students with paid practical workplace experience, in an operational role within the tourism and hospitality industries. Suitable employers include hotels, resorts, restaurants, bars, catering services, clubs and casinos. The Hotel School Sydney provides a number of employment opportunities and job search assistance. QUALIFICATIONAt the end of Year One students have the option to graduate with a Diploma in Hotel Management awarded by Southern Cross University.
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